Received a Northwell Notice Letter? What To Do Next (Step‑by‑Step Guide)

If you received a notification letter from Northwell, it can be hard to know what to do. We’ve refined the guidance to three simple steps and explained your rights without legal jargon.

Intro

Opening a letter from Northwell Health informing you that you may have been secretly recorded is overwhelming. For many patients, it brings shock, confusion and anger. You may wonder: Does this mean I was filmed? Am I alone? What should I do?  You are not alone. Thousands of people have received the same notice. This article explains what the letter means and the next steps you can take.

Why Northwell sent these letters

In May 2025, Northwell mailed more than 13,000 letters to people who visited its Sleep Disorders Center and STARS Rehabilitation in Great Neck. The letters disclosed that a former employee had installed hidden cameras in restrooms and changing rooms between August 2022 and April 2024. The employee has since pleaded guilty to unlawful surveillance and evidence tampering and is expected to receive five years of probation. Northwell fired the employee and stated that it cooperated with law enforcement.

What the letter means for you

• You are not alone. Thousands of patients are in the same position.

• It is not your fault. Responsibility lies with the perpetrator and the institution.

• You may have legal rights. Even if you are unsure whether you were recorded, you may be entitled to pursue compensation and accountability.

  
  

What to do (simple steps)

1. Keep the letter. This document connects you to the incident.

2. Note when you were treated. Write down the months or years you visited the clinics.

3. Talk to a lawyer. A qualified attorney can determine whether you have a claim and handle the legal process.

   
   

Your rights

Hundreds of lawsuits allege that Northwell’s failure to protect patient privacy caused significant emotional harm. Plaintiffs seek damages for invasion of privacy, negligence, and the anxiety and distress stemming from being filmed without consent. Even if you do not know whether you were recorded, you have the right to consult with an attorney and explore your options. Civil claims operate separately from the criminal case and can provide compensation and institutional accountability.

Call to action

If you or a loved one received a Northwell notice letter—or were treated at the Great Neck facilities during the relevant timeframe—you may have legal rights. Contact us today for a free, confidential case review. No fee unless we win.