Medical Privacy in Plain Language: What Went Wrong at Northwell

Medical privacy can sound like a technical concept, but it simply means that what happens between you and your healthcare provider stays confidential. Northwell’s hidden camera scandal violated this basic trust. This post explains, in plain language, how the violation occurred and what steps victims can take.

What happened

A sleep technician placed hidden cameras in bathrooms and changing rooms at Northwell’s Sleep Disorders Center and STARS Rehabilitation clinics in Great Neck. The devices were housed in fake smoke detectors and recorded patients and staff from August 2022 until April 2024. After a co‑worker noticed unusual behavior, the employee was fired and later pleaded guilty. Northwell mailed notification letters to about 13,000 people in May 2025. Civil lawsuits allege that Northwell failed to monitor its facilities, failed to supervise the employee and failed to warn patients promptly.

What it means for patients

In everyday terms, healthcare privacy means you can expect to use a restroom or changing area without being watched or recorded. By having their employee install cameras and by allowing those cameras to operate undetected, Northwell broke that promise. The fact that the cameras were disguised as smoke detectors shows how devious the conduct was and how easily patients were misled. For survivors, the violation is not just about images captured; it is about a breach of trust and dignity that can have lasting emotional effects. Understanding that this breach is wrong, no matter what, is the first step toward recovery and legal action.

What to do (simple steps)

1. Don’t blame yourself. You had no way of knowing there were cameras. The responsibility lies with the perpetrator and institution.

2. Gather your records. Save any letters or appointment reminders that tie you to the facilities.

3. Seek legal guidance. A lawyer can explain your rights in simple terms and help you pursue compensation.

   
   

Your rights

Victims can bring civil claims, arguing that Northwell failed to meet basic privacy obligations and that the delay in notification made matters worse. Compensation can cover therapy costs, damages for emotional harm and punitive damages aimed at deterring future violations. Even if you are uncertain about being recorded, you have the right to consult an attorney and explore your options.

Call to action

Privacy matters, and Northwell’s actions violated it. If you suspect you were affected, contact us for a free, confidential case review and let us help you understand your rights.